Every successful adaptation starts with understanding both the person and the property.

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At PROCare, our surveying service combines occupational therapy expertise, technical knowledge and genuine human understanding to help housing providers, local authorities, occupational therapists and contractors deliver accessible bathroom adaptations more effectively.

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Our national team completes more than 15,000 specialist surveys every year, supporting everything from individual Disabled Facilities Grant adaptations to large scale housing investment programmes across the UK. Through OT-led assessments, Trusted Assessor surveys, technical surveying, CAD drawings and compliance checks, we help organisations reduce delays, improve accuracy and deliver better outcomes for residents.

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Surveying That Starts With People

For many residents, a survey is much more than a site visit. It may come at a time when they are struggling with mobility, recovering from illness, facing the prospect of leaving hospital or adjusting to a significant change in their life.

 

That is why our approach begins with people. Our surveyors take time to understand not only the property, but also the individual's needs, routines, concerns and aspirations for living independently. We communicate clearly, keep residents informed and work hard to make the process as straightforward and reassuring as possible. Because successful adaptations are not created by measurements alone. They are created by understanding how people live within their homes.

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More Than A Survey

A successful adaptation relies on getting the specification right from the beginning. Incorrect measurements, missed technical details or incomplete information can lead to delays, additional costs and poor resident experiences.

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Our surveying service is designed to prevent these issues by bringing together technical expertise, practical housing knowledge and occupational therapy insight. Every survey creates the foundation for a safer, more efficient and more successful adaptation.

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Occupational Therapist Led Assessments

Our qualified Occupational Therapists work directly with residents and housing teams to identify practical solutions that support safety, dignity and independence.

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Assessments consider:

• Mobility and transfer requirements

• Personal care needs

• Falls prevention

• Future needs and changing circumstances

• Carer requirements

• Independent living outcomes

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Trusted Assessor Surveys

Our Trusted Assessor service provides a fast and efficient route to identifying suitable adaptation solutions. Working within agreed criteria, our surveyors assess needs, recommend products and produce detailed specifications that help reduce waiting times and accelerate delivery.

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Technical Surveys

Our technical surveyors capture all information required to deliver an adaptation accurately and efficiently.

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This includes:

• Property measurements

• Existing bathroom layouts

• Pipework locations

• Drainage assessments

• Structural considerations

• Compliance checks

• Installation requirements

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CAD Drawings and Design Support

Supported by our dedicated drawing team, surveys can be accompanied by detailed CAD layouts and product specifications. This allows housing providers, contractors and residents to visualise solutions before installation begins, improving accuracy and reducing the likelihood of changes later in the process.

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Collaboration Is Built Into Every Survey

The best adaptation solutions are created through collaboration. Our surveyors work closely with residents, occupational therapists, housing officers, contractors and technical teams to ensure every recommendation can be delivered successfully in practice.

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By identifying challenges early and resolving potential issues before installation begins, we help reduce delays, minimise variations and improve communication between all parties involved. This collaborative approach creates a smoother journey from assessment through to completion.

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Supporting Housing Providers

Housing providers face increasing demand for adaptations alongside growing pressure on budgets, resources and delivery timescales.

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Our surveying services help organisations:

• Reduce adaptation waiting times

• Improve specification accuracy

• Minimise installation variations

• Improve contractor efficiency

• Strengthen asset information

• Support hospital discharge pathways

• Improve resident satisfaction

• Deliver adaptations right first time

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Supporting Occupational Therapists

We understand the challenges facing occupational therapy teams and adaptation services. Our surveyors work alongside OTs to translate recommendations into practical, deliverable solutions that can be implemented efficiently within real homes. By combining clinical understanding with technical expertise, we help ensure recommendations become successful outcomes.

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Supporting Contractors and Installers

Detailed survey information helps installers arrive on site with confidence.

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Our surveys provide:

• Accurate measurements

• Layout drawings

• Product specifications

• Site constraints

• Drainage information

• Compliance considerations

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This helps reduce repeat visits, improve planning and minimise delays.

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Going Beyond The Survey

Our role does not end when measurements are taken. Where challenges arise, our team works proactively with housing providers, occupational therapists and contractors to find practical solutions. Whether adapting a specification, producing additional drawings, resolving site constraints or supporting project delivery, we remain focused on achieving the best possible outcome.

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It is this combination of technical expertise, flexibility and genuine care that has made PROCare a trusted surveying partner for housing providers across the UK.

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National Coverage

PROCare provides surveying services across England, Scotland and Wales. Whether supporting a single adaptation request or a large scale housing programme, our national team can help organisations deliver projects more efficiently, consistently and compassionately.

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Why Choose PROCare Surveying Services?

• More than 15,000 specialist surveys completed annually

• National survey coverage

• Occupational Therapist led expertise

• Trusted Assessor services

• Technical surveying specialists

• Dedicated CAD drawing team

• Bathroom and kitchen adaptation expertise

• Housing sector specialists

• Improved specification accuracy

• Reduced delays and variations

• Better outcomes for residents

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