What we do today
can improve all your tomorrows
In 2021, PROCare Wetroom & Bathroom Specialists celebrated its 20th anniversary and over the past two decades we have developed an excellent reputation within the social housing and DFG sector for the manufacture and distribution of adapted products and associated services. This success has been achieved thanks to an unrelenting focus on providing high quality items and an ongoing commitment to improving our product and service offer.
We’ve always strived to continually evolve as a business and will continue to do so. Having started out in 2001 supplying shower trays we now manufacture our own products and supply nationally to the Housing sector and DFG market place. We distribute our own ‘PRO’ branded products, alongside the leading names in showers, pumps and sanitary ware. The progress we’ve made has helped us become firmly established as one of the largest total solution suppliers of specialist, adapted showering and general needs bathrooms within the UK.
We forge links with housing associations that don’t want their bathrooms to look clinical and institutionalised but still require stringent safety features and functionality. One of the critical aspects we’ve identified is working out ways to allow people to stay in their own homes for as long as possible in an attempt to stop the bed blockage issue that have been seen nationally. We’ve got to make sure that we can supply products as part of preventative measures, rather than installing products reactively once an accident has taken place or a disability occurs. The aim is to develop a range that housing associations will fit into new builds as a matter of course, but without the stigma of a disabled adaptation.
These latest initiatives have further assisted PROCare’s goal of becoming a ‘total solution provider’ for customers with more than one choice of products, whether they’re speciﬁers, contractors or end users. We also offer a national survey service so can look after the entire process from the very beginning right through to delivery. As there’s only one order and one invoice, this provides significant cost savings for customers. In addition, its technical advisors and Occupational Therapists can offer expert help and guidance when planning for the needs of the elderly and less able, to ensure they receive the product and services that best meet their requirements.
“Clients are not just coming to us for the odd item that goes into a bathroom - whether it’s an adapted or a standard bathroom - they can come to us and get the full package. This is where we can benefit the social housing sector.”
This is reflected in PROCare’s customer base, which includes some of the largest social housing providers, local authorities and construction companies within the country. It has also won many National Procurement Supply Frameworks, such as Procure Plus, Fusion 21 and Procurement for Housing.
More recently, PROCare has become the manufacturing arm for Invisible Creations, an organisation that has been working to develop a range of adaptive products that are both functional and aesthetically pleasing.
The link with Invisible Creations will be a particularly exciting development for us in the coming years because these products are doing a fantastic job at removing the stigma that is so often associated with adapted products. Some of the adapted bathrooms typically seen in the past would be very functional but looked overly clinical, containing items such as white grab rails that would immediately be identified as a disabled adaptation. In contrast, we’re working with Invisible Creations to produce solutions that look like a safe, stylish home bathroom rather than a clinical bathroom.
We want social housing organisations and the DFG sector to view PROCare as their first port of call for all their bathroom solutions, whether it’s a standard bathroom or an adapted bathroom; whether it’s new build, a refurbishment or even a reactive repair.
More than One Choice is the reason why customers return to PROCare, we can provide a solution to any adaptation or general needs bathroom requirement and that is why in our 20th Year, PROCare became the Winner of the Northern Housing Awards – Supplier of the Year!
Our customers will have noticed that as part of our 20 Year Anniversary we took opinions on board around our branding. We felt that it was time for a change, our new contemporary colours fall in line with our desire to ensure adaptation products are designed for dignity and compliment their surroundings.