​Today, PROCare supports some of the UK's largest housing providers through a complete end to end delivery model designed specifically for the challenges facing the housing sector.

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Supporting the Sector's Biggest Challenges

Housing providers face increasing pressure to support ageing populations, reduce adaptation waiting lists, improve resident outcomes, manage existing housing stock and deliver better value from limited budgets.

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At the same time, demand for accessible homes continues to grow. We believe the challenge is no longer identifying need. The challenge is delivering solutions at the scale and speed required. That is why PROCare has evolved beyond being a product supplier.

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We work as a delivery partner, helping organisations reduce delays, simplify specification, improve consistency and create homes that continue to work for residents as their needs change over time.

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Our Fit for Our Future Approach

Fit for Our Future is our long term commitment to helping housing providers prepare homes, services and delivery programmes for the realities of an ageing population.

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It is built around five key principles:

• Future ready homes
• Delivery excellence
• Smarter asset management
• Independent living
• Housing readiness

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By combining practical delivery expertise with long term thinking, we help organisations move from reactive adaptation programmes towards proactive housing readiness. The result is homes that protect assets, support people and deliver better outcomes for decades to come.

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A Complete Accessible Housing Delivery Partner

Unlike many suppliers, PROCare supports every stage of the adaptation and accessibility journey.

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Our services include:

• Occupational therapist led assessments
• Trusted Assessor surveys
• Technical surveys and compliance checks
• Bathroom and wetroom design
• Adapted kitchen design
• CAD drawings and specification support
• Product selection and value engineering
• National logistics and next day delivery
• Project coordination support
• Product awareness training
• CPD presentations
• Housing and occupational therapy workshops
• Showroom demonstrations and product trials
• Technical support and aftercare

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This integrated approach reduces delays, minimises rework and helps ensure installations are right first time.

 

Manufacturing, Innovation and Inclusive Design

Innovation sits at the heart of PROCare. Alongside leading sector brands, we manufacture and develop our own specialist solutions, giving customers greater control over quality, lead times and product performance.

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Our portfolio includes:

• Wetroom floor formers
• Level access shower trays
• Adapted bathrooms
• Accessible showering solutions
• Adapted kitchens
• Washroom cubicles for hard to adapt properties
• Safety flooring
• Wall panelling systems
• Assistive and inclusive design products

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We are also the creators of Invisible Creations®, our award winning inclusive design range developed to remove the stigma often associated with home adaptations.​ Designed alongside occupational therapists and influenced by lived experience, these products help create homes that are safer, more attractive and more acceptable to residents.

 

Trusted Across the Housing Sector

PROCare works with:

• Housing associations
• Local authorities
• Occupational therapy teams
• Home improvement agencies
• Contractors and installers
• New build developers
• Extra care providers
• Retirement living operators
• Public sector organisations

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Our experience spans planned investment programmes, responsive adaptations, Disabled Facilities Grant projects, hospital discharge pathways, extra care housing, retirement living schemes and future proofed new build developments.

We are proud to support delivery through major procurement frameworks and long standing partnerships across the UK.

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Built on Family Values. Focused on the Future.

Founded in 2001 by Brian Lee and Antony Turton, PROCare remains a family owned business with a strong culture built around integrity, innovation, collaboration, respect and pride. While we have grown into a national organisation, our focus remains unchanged. We believe every adaptation represents a person who wants to remain independent, a family seeking reassurance and an organisation striving to deliver the right outcome.

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Why Organisations Choose PROCare:

• Over 20,000 installations supported every year
• More than 15,000 specialist surveys annually
• National coverage across the UK
• Occupational therapist led expertise
• In-house manufacturing capability
• Large stock holding and next day delivery
• Technical surveying and CAD support
• Adapted bathroom and kitchen specialists
• Framework approved supplier
• Trusted by leading housing providers
• More than 25 years of sector experience
• Over 70% repeat business

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Because successful adaptations require more than products. They require expertise, coordination, partnership and a shared commitment to creating homes that work for people today and continue to work tomorrow.