How Doc M Packs Are Changing Lives, Not Just Bathrooms
- kirstiekalonji
- Jul 31
- 3 min read
If you’ve ever installed a Doc M pack and thought, "Well, that’s another box ticked," then we need to have a word. Because when it’s done right, a Doc M isn’t just about ticking boxes. It’s about giving someone back their independence, their privacy, and yes, even their dignity.
At PROCare, we’ve been around the block a few times. Our founders were tradespeople first, not suits with clipboards. We’ve stood in wet rooms with a wrench in one hand and a drawing in the other, thinking, "Surely there’s a better way to do this." Turns out, there was.
What’s in a Doc M Pack and why it matters... a Doc M pack isn’t just a toilet, basin and a few grab rails thrown together. It’s a complete accessible washroom solution, one designed to meet the needs of people who genuinely rely on it to live safely and comfortably. When done right, it’s compliant with building regs, fully DFG-approved, and most importantly, usable in real life.
Our Doc M packs include:
Raised-height toilets
TMV3 thermostatic taps for safe water control
Ergonomic, colour-contrasting grab rails
Doc M-compliant basins and lever taps
Fold-down support rails
But, it’s not just what’s in the pack. It’s how it’s installed, how quickly it arrives, how well it fits into the home, and how confident everyone feels using it.
For Housing Professionals: We offer a full surveying service to make sure your project starts on the right foot. With thousands of products in stock at our Wigan warehouse and reliable nationwide delivery, we can get what you need to site quickly. And if you want to talk to someone who actually understands the job? You won’t be stuck in a call centre queue; instead, you’ll be put straight through to someone who knows their stuff.
From Doc M packs and raised toilets to grab rails, support rails, shower seats, anti-slip flooring and wet room formers, we supply the full range of accessible bathroom products needed to create safer, more inclusive spaces. All in one place, all ready to go.
For Installers: We know you don’t want to chase five different suppliers or spend three hours deciphering spec sheets. That’s why we keep it simple:
24-hour dispatch on most items
Easy-installation products
Clear instructions, tech data and fixings included
No-nonsense trade portal to buy direct
Wigan-based support team ready to help
We even manufacture our own products like the Hex Dec Duo wet room former – solid, easy to fit, and built for jobs where quality matters. No cheap shortcuts. Just proper gear that does the job.
For OTs: We know it’s not just about regulation — it’s about real lives. That’s why our products are designed with functionality and user dignity front and centre.
From high-contrast grab rails that make a difference, to anti-slip flooring, fold-down shower seats and thoughtfully designed support rails, our entire range is shaped by what people need, not just what paperwork says.
You’ll find everything DFG-compliant, with easy-to-understand specs and options to suit different needs, body types and home layouts. We’ll even help you spec the right setup if you’re not sure.
Our Promise: We’re more than a provider of accessible solutions. We were founded by plumbers, tradespeople – people who saw how hard it was to get hold of the right stuff, fast. People who thought the things designed to make life easier shouldn’t look like they came from a hospital storeroom.
So we set out to change it. That’s why you’ll see more warmth in our products, more thought in the design, and more support from our team. Because accessibility doesn’t have to be clinical. It just has to work, for everyone.
Why Choose PROCare
Thousands of accessible products in stock
Fast nationwide delivery (including next day delivery)
In-house manufacturing for products like Hex Dec Duo and Half Height Shower Doors
Trade portal for quick and easy ordering
Surveying services available
Support from real people who know their stuff
Trusted by OTs, housing teams and installers across the UK
Ready to Get Started?
Can I order Doc M packs directly from PROCare? Absolutely. Just log into our online Trade Portal or give us a call
Do you offer surveying services too?
Yes, we offer nationwide surveys to make sure everything fits properly and meets regs first time.
How quickly can you deliver?
Most products can be dispatched within 24 hours from our Wigan warehouse. That includes Doc M packs, grab rails, shower seats and more.
Are your products DFG compliant?
They are. Every Doc M pack and bathroom adaptation product is designed with DFG funding requirements in mind.
Do you only work with housing providers?
Not at all. We work with everyone from OTs and installers to contractors, local authorities and private customers.
Where can I go for help or advice?
Request a quote or contact our team:
Phone: 01942 206004 or email: sales@procare-ltd.co.uk.
We’re always happy to talk through your project or point you to the right kit.